Frequently Asked Questions


Where do you ship your products from?

  • We are located in Brantford, ON and ship from Brantford, ON. We can ship worldwide.

How long will it take for my order to arrive?

  • Shipping times vary by customer location and product shipping location, however orders arrive in approximately 5-10 business days.

How long after my order is placed will it be shipped?

  • Orders are typically processed and shipped within 3 business days, although during high demand times items may ship within 5 business days.

Where is your company located?

  • Our headquarters is in Brantford Ontario, Canada.

Will I receive a confirmation number after I place my order?

  • Yes, all customers will receive a confirmation number to the email they provide during checkout.

How can I pay?

  • We accept all major credit cards: Visa, MasterCard, Discover; and PayPal